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Telephone Trading

Call our Telephone Trading service on 0845 607 6002.

Orders can be processed during the Stock Market mandatory quote period of 08.00 to 16.30 Monday to Friday excluding Bank Holidays.

Telephone Trading

How to Trade by telephone

Speak to experienced and friendly people in our dedicated contact centre to trade in most shares listed on the London Stock Exchange and on 16 live international markets.

How Telephone Trading Works

1. Call 0845 607 6001

2b. Choose option 1 for automated share prices.

2a. Choose option 2 for Share Dealing and you will be connected to a Customer Service Representative.

3b. Choose your investment type and state the full name of company or index.

3a. You will be asked for 2 random characters from you login password.

4b. Receive live prices through an automated system and transfer to a Customer Services Representative.

4a. Request live prices from our Customer Services Representative.

5. Confirm a live price and place a trade with a Customer Service Representative.

6. You will receive a contract note electronically or by post to confirm your trade.

Telephone Trading Hours

UK market orders can be processed during the Stock Market mandatory quote period of 08.00 to 16.30 Monday to Friday excluding Bank Holidays. We can also take orders outside of these hours: Monday to Friday 07.30 to 08.00 and 16.30 to 18.00; and Saturday 09.00 - 15.00.

The International Telephone Dealing Service is open from 07.30 to 21.00 Monday to Friday.

How to settle up

When you place a trade the standard time you have to make your payment, in either cash for purchases or stock for sales, is three working days. Find out more about how to make a cash payment.

Longer payment options - Extended Settlement

You can settle up to twenty five working days later when trading by telephone with TD Waterhouse. One advantage of this is when buying, you can sell those shares before payment is due so only have to pay the difference in price or receive the balance owing to you. Find our more about Extended Settlement.

Open an Account Today

Online

You can set up your account online today!
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By Phone

Lines are open Monday to Friday 7.30am to 9pm and Saturdays 9am to 3pm

By Post

Request an information and application pack by post.
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